​

        COMMUNICATION/TRAINING AND OCM-THE PERFECT BLEND
                            ‘THE SECRET TO SUCCESSFUL PROJECTS’

 

Too many projects fail company expectations, although technology deployment succeeds. Sadly, this is actually a company failure. How does

this happen?

 

Deployed new platforms and/or business processes and workflows, must be understood by end-users and adapted. End users need to connect the “new-ness” to their job functions or…the money and time spent was truly wasted. Yet, we still use old training communication and OCM techniques, a week or two before go-live dates to “prepare” the EU population….and retention percentages are extremely low…it simply does

not work well at all.

But, using an enhanced group of blended principles and techniques, and the “Tech Byte” vehicle, retention percentages are increased 3-4 times

on the day of go-live. Instead of pounding training and ‘what you need” into heads in four or eight hour sessions, a week or two before the

launch day, the ‘Tech Byte” methodology, allows the end user a longer “digestion, assessment and connection period”…so when the launch

day arrives…the end-user is ready to go…..they “get-it”!

 

From an overview, Communication, Training and the OCM components are blended into focused easy to understand and play and replay [on a phone, a 'Fablet' or laptop] audio/video learning ‘tech bytes’ that describe new ideas, demonstrates their validity and challenges the viewer. Developed in sequential format, these blended videos are no longer than 3 minutes allow all three learning styles in be enabled, and activate

the mind to take ‘pictures’ and formulate connections to the End-User’s present job requirements.
 

Simply, put, the customized technique allows the learner to leverage their mind creating indelible content and impressions for future

knowledge building and application and increased job performance and efficiency.

​

The results are stunning….. End-user testing performs exactly at the opposite end of the spectrum…..from what has been acceptable….

with 1 week or less ramp-ups....a 20x to 30x time effective difference. Results that clearly demonstrate retention of details, processes and

logical arguments for the new platform changes. Results that the company needs for a company-wide success…not just a successful  IT deployment.

​

​

​

​

​

​

​

​

​